HMRC guidance: Genuine HMRC contact and recognising phishing emails updated

Released 10 November 2017

HMRC will be conducting research to explore and evaluate large business customers’ interaction with HMRC during November and December 2017.

Genuine HM Revenue and Customs contact and recognising phishing emails and texts explains how to recognise when a contact from HMRC is genuine, and how to recognise phishing or bogus emails and text messages. It includes a current list of digital and other contact genuinely issued from HMRC. During November and December 2017, HMRC will be working with an independent research agency called IFF Research who are conducting research on large business customers’ interactions with HMRC. Businesses eligible for the study will receive a joint letter from HMRC displaying the logos of both organisations, inviting them to take part in the research. A contact name at both IFF Research and HMRC is provided, for further information or if the customer would like to opt-out from taking part.

View the updated guidance at Genuine HM Revenue and Customs contact and recognising phishing emails.

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