Croydon site set for HMRC superhub opening in 2017

Jon Thompson, head of HMRC, has confirmed that a lease has been signed for the first regional hub in Croydon in south London with employees moving in next year as part of HMRC’s nationwide office restructure announced last year

At the latest HMRC Stakeholder Conference held on 5 September, Thompson released details on the new regional tax hub at Ruskin Square in Croydon saying that ‘it will become a centre of excellence for compliance that will cover London and the south east’.

The hub will become one of Croydon’s largest employers with around 2,500 full time equivalent staff.

Last year, HMRC announced that the next step in its modernisation programme was to move to 13 new regional centres which Thompson described as ‘modern offices, equipped with the digital infrastructure and training facilities needed to build a more highly-skilled workforce.’

However, the modernisation meant that 137 out of 170 offices around the country will close by 2020-21. This affects 60,000 staff across the current office infrastructure. At the time of the announcement, HMRC said that existing offices were out of date and often too small and fragmented to service the increasingly complex needs of businesses and taxpayers, and staff would be given the opportunity to consider whether the geographic move suited them.

HMRC expects that 90% of the current workforces will either work in a regional centre or see out their career at an HMRC office.

The next HMRC hubs are likely to open in Belfast and Liverpool.

Thompson said: ‘I expect to make further announcements about the locations of our other centres and our organisational design over the next few months. I’ll expect Belfast and Liverpool to be early priorities.

‘We’ll continue to keep you updated once details have been shared with our staff.’

The other likely locations for the remaining 10 hubs are: Newcastle, Manchester, Leeds, Nottingham, Birmingham, Cardiff, Glasgow, Edinburgh, Bristol and Stratford in East London.

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